SHIPPING AND RETURNS
DELIVERY IN UKRAINE
We deliver goods all over Ukraine, with the help of courier service 'Nova Poshta'.
Delivery is paid according to the tariffs of the logistics service.
Courier delivery is available on an individual basis.
We are sending your order within 2 - 3 days.
DELIVERY ON INTERNATIONAL ORDERS
We deliver orders all over the world.
Shipping terms may differ from 1 week up to 1,5 months depending on the distination country. You will receive a tracking number via email once your order is dispatched. The parcels will have a tracking ID that can also be used to track your delivery through your local postal service.
Upon arrival in the country of destination, international orders may be subject to customs duties and taxes of the destination country's customs.Unfortunetly ,we have no control over such expenses and can not predict what they can be.
*At this moment there may be delays for the orders, because of the current situation in the country. We do our best to ensure that your parcel arrives on time.*
RETURNS
If you are not entirely satisfied with your purchase, we're here to help.
Returns will be accepted within 14 working days. All garments must be returned unworn, in a 100% re-saleable condition and in their original packaging, complete with any tags or labels. Expenses on delivery of exchange and return of orders is paid by the buyer.
Refunds to your account are made within 20 calendar days from the date of acceptance of the goods for return.
For more details, please write to our Instagram page @thesunnyclothes.